01
Customer support
Resolve routine questions on your website and hand complex ones to agents with context.
ServicesAI chatbot development
AI chatbot development
AI Chatbot Development Company in India
A chatbot that answers confidently and wrongly is worse than none. ResoluteX builds AI chatbots that answer from your approved knowledge, cite where each answer came from, and hand the conversation to a person when the evidence isn't strong enough. Use ResolveX, our AI support product, or a custom build.
A chatbot that knows the edge of its knowledge — and says so.
Where this work fits
02
Internal knowledge assistants
Answer HR, policy and operations questions from approved documents, with permissions.
03
Sales and onboarding
Answer product questions and guide new customers through setup.
04
Chat inside your product
An assistant embedded in your app, grounded in your data.
What you receive
- 01Knowledge ingestion from your website and approved documents
- 02Answers with source citations and confidence thresholds
- 03Human handoff with full conversation context
- 04An evaluation set from real questions, run in CI
- 05Analytics, cost tracking and a handover
How delivery works
- 01
Collect real questions
We start from what your customers or staff actually ask.
- 02
Ground in approved sources
Only the knowledge you approve is used, and every answer cites it.
- 03
Define the handoff
When the evidence is weak, the bot escalates instead of guessing.
- 04
Measure and launch
Quality is scored against the evaluation set before launch and after every change.
A good fit when
- Your team answers the same questions every day
- You have documentation, a help centre or policies to ground answers in
- You want answers you can audit
Probably not the right fit when
- There is no reliable knowledge source yet
- Every answer requires judgement no document can support
- You want a general-purpose chatbot with no defined job
Questions buyers ask
Before you scope the work
How much does an AI chatbot cost?
A custom chatbot sprint starts at $2.9k. If customer support is the goal, ResolveX may be faster: $15 per full agent per month and $0.39 per completed AI resolution.
How do you stop it making things up?
Answers are grounded in approved sources and must cite them; below a confidence threshold the bot hands off to a person. Quality is measured against a golden set in CI.
Which AI models do you use?
The model follows the job, and routing is configurable across providers, so you are not locked to one.
Can it run in our infrastructure?
A custom build can, with your keys and providers. ResolveX is a managed cloud product with its own data terms.
Related services
Describe the outcome in one sentence. We will return a fixed sprint plan within one business day.
Scope a sprint