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Dynamics 365 Sales
Pipelines, forecasting and processes that mirror how your team sells.
ServicesDynamics 365 implementation
Microsoft Dynamics 365
Microsoft Dynamics 365 Implementation Services
For Microsoft-centric companies, Dynamics 365 sits naturally beside Outlook, Teams and Azure. ResoluteX configures Dynamics 365 Sales, Customer Service and Business Central around how you work, automates handoffs with Power Automate, and integrates it with your other systems.
A Dynamics 365 setup that fits your process and your Microsoft stack, documented for whoever runs it next.
Where this work fits
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Customer Service
Case routing and knowledge for support teams already on Microsoft 365.
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Business Central
Finance, inventory and operations for growing companies.
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Power Platform
Power Automate flows and integrations that remove manual handoffs.
What you receive
- 01A process map agreed before configuration
- 02Configured Dynamics 365 apps, security roles and processes
- 03Power Automate flows with documentation
- 04Integrations with monitoring and error handling
- 05Training and an adoption review after 60 days
How delivery works
- 01
Map the process
We document how work really moves before configuring anything.
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Price the phase
A written scope and fixed price; changes are re-quoted first.
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Configure and integrate
Built and tested in a sandbox environment, released with a rollback plan.
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Review adoption
At 60 days we check usage and fix what people route around.
A good fit when
- Your company runs on Microsoft 365 and Azure
- Dynamics is licensed but under-used or poorly configured
- Data needs to flow between Dynamics and other systems
Probably not the right fit when
- You need a large multi-country Dynamics programme with hundreds of users
- Procurement requires a Microsoft partner designation we cannot show
- The process hasn't been agreed by the teams involved
Questions buyers ask
Before you scope the work
How much does Dynamics 365 implementation cost?
Fixed phases run from $2.9k to $11.6k over two to four weeks each. Microsoft licences are bought separately; ongoing admin starts from $1.4k a month.
Which Dynamics 365 apps do you work on?
Sales, Customer Service and Business Central, plus Power Automate. Other apps are confirmed in the scope before work starts.
Can you fix an existing Dynamics setup?
Yes. We document what exists, then change it in reviewed, reversible steps.
Who owns the configuration?
You do. Everything is built in your tenant and documented.
Related services
Describe the outcome in one sentence. We will return a fixed sprint plan within one business day.
Scope a sprint